Terms of Service – MYEUROIPTV.COM

1. Company and contact details

• Website: myeuroiptv.com

• Service: Reselling and activation of IPTV subscriptions and related digital services.

• Main support channel: WhatsApp (see contact details on the website).

You must provide accurate contact information (including a valid WhatsApp number) to receive your account details and support.

2. Nature of the service

2.1 The Service provides access to IPTV streams and related digital content over the internet. No physical devices are sold unless explicitly stated in a specific offer.

2.2 The Service is sold strictly on a subscription basis (for example, 1 month, 3 months, 6 months, 12 months). The subscription length, price, number of devices and included options are indicated on the website or in the order channel at the time of purchase.

2.3 Service availability depends on your internet connection, compatible device, IPTV application and third‑party infrastructure. You are responsible for having a suitable internet connection and compatible hardware and software.

3. Eligibility and user account

3.1 You must be at least 18 years old or the legal age of majority in your country to use the Service.

3.2 You agree to provide true, accurate and complete information when placing an order and to keep your information up to date.

3.3 You are responsible for all activity under your account, including anyone who uses your login or subscription through your device(s).

4. Payments and pricing

4.1 Prices, currencies and accepted payment methods are displayed on myeuroiptv.com or communicated directly via WhatsApp or other official channels.

4.2 Payment must be made in full before activation of the subscription, unless a specific written agreement states otherwise.

4.3 Prices may change at any time for new orders. Changes will not affect subscriptions already paid and activated until their expiry date.

4.4 Any taxes, bank fees, currency conversion charges or payment provider fees are your responsibility unless otherwise indicated.

5. 15‑day guarantee and refund rules

5.1 MYEUROIPTV.COM offers a 15‑day limited guarantee (“Guarantee Period”) starting from the date and time of initial activation of your IPTV subscription. This Guarantee Period is designed mainly to test the technical quality and stability of the Service on your device(s).

5.2 During the Guarantee Period, you may request a refund only if:

• The Service does not work at all on your compatible device and application, despite following all setup instructions and support guidance; or

• The Service suffers from continuous, verified technical issues (for example, persistent freezing or channels not opening) that are not caused by your internet connection, device, VPN or local restrictions.

5.3 Before any refund is considered, you must:

• Contact support via WhatsApp and cooperate in troubleshooting (changing app, checking speed, restarting devices, etc.); and

• Provide requested screenshots, videos or other evidence of the problem.

5.4 MYEUROIPTV.COM may refuse a refund if:

• You do not cooperate in troubleshooting;

• Your internet connection is unstable, too slow or blocked by your ISP, router, firewall or VPN;

• You provide false information or attempt to abuse the Guarantee (for example, using the Service intensively for 15 days and then asking for a refund without valid technical reasons).

5.5 If a refund is approved, it will be processed using the same payment method you used, whenever technically possible. Any non‑refundable gateway fees or bank charges may be deducted from the refund if applicable.

5.6 After the 15‑day Guarantee Period, all sales are final and no refunds or partial credits will be issued, except where mandatory consumer law in your country requires otherwise.

6. Right of withdrawal for digital services

6.1 The Service consists of digital content provided by immediate activation. By requesting activation and using the Service, you acknowledge that you lose any statutory right of withdrawal for digital content once full access has been provided, to the extent permitted by applicable law in your country.

6.2 Where mandatory law grants you a non‑waivable right of withdrawal, the conditions, deadlines and consequences of exercising this right will apply in addition to these Terms.

7. Acceptable use and user obligations

7.1 You must not use the Service for any illegal purpose or in violation of any applicable law, including copyright and broadcasting laws in your country.

7.2 Without limitation, you agree NOT to:

• Resell, share or redistribute your subscription or the streams to third parties, unless you have a written reseller contract with MYEUROIPTV.COM;

• Record, copy, re‑broadcast or publicly display the content in any commercial venue (bar, café, shop, office, etc.) without proper licensing;

• Attempt to bypass, modify or interfere with any technical protection or security measures;

• Attack, overload or test the Service infrastructure in any harmful way.

7.3 Violation of the Acceptable Use rules may result in immediate suspension or termination of your subscription without refund, and may expose you to civil or criminal liability under your local laws.

8. Service quality, maintenance and changes

8.1 The Service is provided on an “as available” and “best efforts” basis. Channels, quality and features may change at any time without notice, for example if third‑party providers modify or withdraw their streams.

8.2 Occasional interruptions may occur due to maintenance, updates, server migration, network issues or other technical reasons. MYEUROIPTV.COM will endeavour to restore service as soon as reasonably possible.

8.3 MYEUROIPTV.COM may add, remove or replace channels, packages or features at any time. Such changes do not entitle you to a refund unless the Service is completely unavailable during the Guarantee Period as defined above.

9. Legal status and copyright responsibility

9.1 The legality of IPTV and specific content varies by country. You are solely responsible for ensuring that your use of the Service complies with the laws of your jurisdiction, including any copyright or broadcasting regulations.

9.2 MYEUROIPTV.COM does not guarantee that your access to particular channels or content is lawful in your country. If you are unsure, you must seek legal advice before using the Service.

9.3 MYEUROIPTV.COM has no control over third‑party content and is not responsible for the legality, accuracy, quality or availability of channels, programmes or other materials provided by third parties.

10. Disclaimer of warranties

10.1 To the maximum extent permitted by applicable law, MYEUROIPTV.COM disclaims all express or implied warranties, including any warranties of merchantability, fitness for a particular purpose, non‑infringement, or uninterrupted or error‑free operation.

10.2 You use the Service at your own risk. You are responsible for protecting your devices, network and data.

11. Limitation of liability

11.1 To the fullest extent permitted by law, MYEUROIPTV.COM shall not be liable for any indirect, incidental, special, consequential or punitive damages, including loss of profits, data or goodwill, arising out of or related to your use or inability to use the Service.

11.2 In any case where liability cannot be excluded, it will be limited to the amount you paid for the subscription period during which the event giving rise to the claim occurred.

12. Suspension and termination

12.1 MYEUROIPTV.COM may suspend or terminate your subscription, without refund, if you:

• Breach these Terms or the Acceptable Use rules;

• Use the Service in a fraudulent, abusive or illegal manner;

• Attempt to reverse‑engineer, hack or disrupt the Service.

12.2 You may cancel your subscription at any time, but no refund will be provided for the remaining period, except under the 15‑day Guarantee rules or where required by mandatory law.

13. Changes to the Terms

13.1 These Terms may be updated from time to time. The latest version will always be available on myeuroiptv.com with a new “Last updated” date.

13.2 If you continue using the Service after changes are published, you are deemed to accept the updated Terms.

14. Governing law and jurisdiction

14.1 These Terms are governed by the laws of [insert country], without prejudice to any mandatory consumer protection rules in your country of residence.

14.2 Any dispute will be submitted to the competent courts of [insert city/country], unless mandatory law gives you the right to bring proceedings in your place of residence.

Privacy Policy – MYEUROIPTV.COM

Last updated: [insert date]

This Privacy Policy explains how MYEUROIPTV.COM collects, uses, stores and protects your personal data when you visit the website, contact support (including via WhatsApp) or use the IPTV Service. It is designed to respect European data‑protection rules, including the GDPR, but must be adapted to your exact situation and country.

1. Data controller

The data controller for your personal data is:

• Website: myeuroiptv.com

• Contact: [insert email or WhatsApp business contact]

This entity decides why and how your personal data is processed.

2. Data collected

Depending on how you interact with MYEUROIPTV.COM, the following categories of data may be collected:

• Identification data: name or nickname, country, contact details (WhatsApp number, email if provided).

• Order data: selected subscription, duration, number of devices, payment status, activation date and expiry date.

• Technical data: IP address, approximate location, device type, operating system, app used, logs of access for security and anti‑fraud purposes.

• Communication data: messages you send to us via WhatsApp or other channels, including support requests and troubleshooting information.

Payment information may be processed by external payment providers; MYEUROIPTV.COM generally does not store full card details.

3. Legal bases and purposes

Your personal data is processed on the following legal bases and for these purposes:

• Contract performance: to create and manage your subscription, deliver activation details, provide support and handle refund requests.

• Legitimate interest: to maintain and secure the Service, prevent fraud, limit abuse (for example, account sharing), improve service quality and defend legal claims.

• Legal obligations: to comply with applicable tax, accounting, anti‑fraud or law‑enforcement requirements.

• Consent: for certain marketing communications or for specific WhatsApp contact where required. You may withdraw consent at any time.

4. Use of WhatsApp and messaging apps

4.1 MYEUROIPTV.COM uses WhatsApp (and possibly similar messaging apps) as a primary support and communication channel.

4.2 When you contact or are contacted by MYEUROIPTV.COM via WhatsApp, your phone number and message content are processed by WhatsApp under its own privacy policy. You should review WhatsApp’s terms and privacy information.

4.3 MYEUROIPTV.COM takes reasonable steps to:

• Obtain your explicit consent where required before sending marketing or promotional messages;

• Limit WhatsApp communications to necessary support and service messages unless you have opted in to marketing;

• Keep records of how your data is used and protect it with appropriate security measures.

5. Data retention

5.1 Personal data is kept only for as long as necessary for the purposes described above, and in accordance with legal retention requirements.

5.2 In general:

• Subscription and billing data may be kept for up to [insert number] years to comply with tax and accounting laws;

• Technical and security logs may be kept for a shorter period, typically [insert number] months, unless needed for ongoing investigations;

• WhatsApp conversations may be stored as long as needed for support and proof of transactions or consent.

6. Data sharing and international transfers

6.1 MYEUROIPTV.COM may share your data with:

• Payment service providers to process your payments;

• Hosting providers and technical partners that operate servers and platforms;

• Communication tools (such as WhatsApp Business solutions) used to contact you;

• Professional advisors (lawyers, accountants) where necessary.

6.2 Some providers may be located outside the European Economic Area. In that case, MYEUROIPTV.COM will seek to ensure appropriate safeguards are in place (for example, standard contractual clauses or equivalent protections), where required by law.

7. Security

7.1 MYEUROIPTV.COM applies reasonable technical and organisational measures to protect your personal data against unauthorized access, loss, misuse or alteration.

7.2 Despite these efforts, no system is completely secure. You are also responsible for keeping your login data confidential and using secure devices and networks.

8. Your rights (GDPR and similar laws)

Subject to applicable law, you may have the following rights regarding your personal data:

• Right of access: obtain confirmation that your data is processed and access to that data.

• Right to rectification: correct inaccurate or incomplete data.

• Right to erasure: request deletion of your data in certain cases.

• Right to restriction: limit processing under specific conditions.

• Right to data portability: receive your data in a structured format and transmit it to another controller.

• Right to object: object to certain processing, including marketing.

• Right to withdraw consent: when processing is based on consent, you may withdraw it at any time.

You can exercise your rights by contacting MYEUROIPTV.COM using the contact details provided on the website. Proof of identity may be requested for security reasons.

9. Cookies and tracking

9.1 myeuroiptv.com may use cookies and similar technologies to:

• Enable basic site functions;

• Remember your language or country preferences;

• Measure traffic and performance;

• Support security and fraud prevention.

9.2 A separate cookie notice or banner may provide further details and allow you to manage your preferences, in line with applicable e‑privacy rules.

10. Changes to this Privacy Policy

This Privacy Policy may be updated from time to time. Any changes will be posted on myeuroiptv.com with a revised “Last updated” date. Continuing to use the website or Service after the update means you accept the new Policy.

Acceptable Use Policy – MYEUROIPTV.COM

Last updated: [insert date]

This Acceptable Use Policy (“AUP”) complements the Terms of Service and sets out what is allowed and not allowed when using the IPTV Service.

1. Prohibited activities

You must not use the Service to:

• Violate any applicable law or regulation, including copyright and broadcasting laws in your country.

• Access, stream, record or share content where such activity is not authorised in your jurisdiction.

• Share, sell, rent or give your account or subscription to third parties without written permission.

• Host public screenings or commercial use (bars, restaurants, offices, hotels, events, etc.) without proper licences.

• Attempt to bypass geographic restrictions, security measures or usage limits.

• Upload, distribute or transmit any malicious code, malware or harmful files.

2. Fair use and account sharing

• Subscriptions are sold per device or with a specific maximum number of devices. You must respect these limits.

• Excessive simultaneous connections, suspicious IP changes, or other signs of abuse may lead to temporary suspension or permanent termination of your account, without refund.

3. Security and integrity of the service

• You must not perform penetration testing, reverse‑engineering, scraping or any action that could overload or destabilize the Service.

• Any attempt to gain unauthorised access to servers, accounts or data is strictly prohibited and may lead to legal action.

4. Consequences of violations

MYEUROIPTV.COM may, at its sole discretion and without refund:

• Suspend or terminate your subscription;

• Block devices, IP addresses or accounts involved;

• Cooperate with competent authorities where required by law;

• Seek damages for any loss suffered due to your violation.

Refund Policy – MYEUROIPTV.COM (15‑Day Guarantee)

Last updated: [insert date]

This Refund Policy describes how the 15‑day guarantee works and in which situations refunds can be granted. It should be read together with the Terms of Service.

1. Scope and eligibility

1.1 The 15‑day guarantee applies only to IPTV subscriptions purchased directly from myeuroiptv.com or through the official support channel and activated by MYEUROIPTV.COM.

1.2 The 15 days run from the date and time of activation of your subscription.

1.3 Refunds are only considered in cases of persistent technical problems not caused by your equipment or connection, and after troubleshooting has been completed.

2. Non‑refundable situations

No refund will be issued where:

• Your device or IPTV application is incompatible or misconfigured and you do not follow support instructions.

• Your internet connection is unstable, slow, blocked or subject to ISP throttling.

• You change your mind after full activation without any technical issue.

• You are banned or terminated due to violation of the Terms or Acceptable Use Policy.

• Your country blocks access to IPTV or specific servers and you choose not to use a VPN where legally allowed.

3. Request process

To request a refund within the 15‑day Guarantee Period:

• Contact MYEUROIPTV.COM via the official WhatsApp or contact details shown on the website.

• Explain the problem in detail and provide all requested evidence (speed tests, screenshots, videos, error messages).

• Allow reasonable time for support to investigate and attempt to resolve the issue.

If the problem cannot be resolved and the conditions are met, MYEUROIPTV.COM may approve a full or partial refund, depending on the nature and duration of the issue.

4. Method and timing of refund

If approved, the refund will generally be made using the same payment method you used to pay, whenever technically possible. Processing times depend on your bank or payment provider. Any non‑refundable transaction or currency conversion fees may be deducted if applicable.

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